Safe Buying
To buy safely online you should always be aware of the signs of a fraudulent seller. Here are some things to look out for:
The price of an item is well under market value.
If the price seems too good to be true it probably is.
A seller's phone number is disconnected or incorrect.
It's a requirement that all classified adverts on our network contain a valid phone number. If there isn't a valid phone number email us so we can look into it for you.
The seller insists on email contact only.
If you're unable to speak to the seller to arrange an inspection then you shouldn't proceed with the transaction.
The seller is located overseas.
Sellers who don't live in Australia aren't permitted to sell items on PuppyList.
You're unable to inspect the item before making payment.
We recommend you always inspect expensive items such as cars and caravans before making a payment.
You've been asked to pay using a cash transfer service.
Never use cash transfer services such as Western Union. These methods of payment are prohibited because your money can't be recovered if something goes wrong.
Always pay for items using a safe, traceable payment method that you're familiar with. Wire cash transfer services such as Western Union and Money Gram and transfers to overseas bank accounts are prohibited payment methods. Never send money to other buyers and sellers using these services - once you've sent the funds they can't be retrieved if something goes wrong.