Protect Yourself

There are lots of ways you can keep your personal data safe and protect yourself from online fraud.

  • How to keep your personal information private

  • How to keep your computer safe

  • Emails and spam

  • Buying online

How to keep your personal information private?

  • You should only provide information that's necessary for what you're doing

  • If you're using a public computer make sure you log out before you leave and never let the computer save your passwords or username.

  • When you choose a password use a number or symbol and both upper and lower case. Don't use the same password for all your accounts. Check the strength of your password.

How to keep your computer safe?

  • Install anti-spyware and anti-virus software to stop intruders getting into your computer system. Run your anti-virus software regularly to scan your system and remove any malicious software.

  • Install all the security patches for your operating system. Operating system vendors release these regularly. You may need to reboot your device when new software is installed.

  • Use a firewall. It usually comes as part of your anti-virus software and a firewall keeps hackers from accessing your computer.

Emails and spam

  • Don't click on a link in an email or SMS and then enter your credit card details, even if it seems to be coming from a reputable organisation. These emails are often "phishing" for your personal information

  • Never reply to an unsolicited email or SMS. The links in these message could install software on your computer that collects your usernames and passwords.

  • Don't open attachments in emails from people that you don't know. Delete these emails before you open them.

Buying online

  • Be very wary of sellers who ask you to send money overseas. We require that all sellers are based in Australia.

  • If a deal seems too good to be true it probably is. Scammers will set low prices in order to tempt buyers.

  • Collect as much information as you can about the seller before you make a purchase. You should be able to access their contact details. Make sure that they own the item for sale.

  • Check your credit card statements and make sure that you've authorised all the transactions.

If you have any concerns or questions, or if you think that a seller is suspicious, email us.

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