Fraud Awareness

It's important to be aware of online scams and fraudulent activities and learn how to protect yourself against them. If you become aware of fraudulent activities on our website stop all contact with the suspicious trader and let us know about it.

Reporting a scam

If you see an ad that you think is fraudulent, receive a phishing email, are contacted by an overseas Buyer or Seller or if you’re suspicious of anything you see on pur website, email us.

If you've been the victim of fraud you should report it to us immediately and make a report to the police.

Reporting Fraud

What to report

You should report suspicious ads that you think could be fraudulent, particularly if a seller won't provide their contact details or if they ask for payment to be sent overseas email us.

You should report ads that you think are advertising fake or counterfeit items.

You should report inappropriate behaviour such as:

• Activities that are dishonest, misleading, unauthorised or illegal.

• Behaviour or language that is personally abusive, damaging or offensive towards you.

• Comments that are profane, vulgar, obscene or racist.

• Phishing

• Fraudulent SMS messages (Smishing)

Look for warning signs

• An item is advertised at a very low price - particularly an expensive item such as a car or boat.

• The buyer, seller or item is located overseas.

• The seller wants to change how they receive a payment to a less safe payment method.

• The seller insists on payment via Western Union or another cash transfer service.

Why you should report fraud

• Fraud is a criminal offence

• Reporting suspected fraud helps us:

  • investigate an incident and take appropriate action.

  • protect buyers and sellers like you.

  • inform others of scams that may be operating on online trading sites so they can better protect themselves.

How you should report fraud

• Use the “Report” button. It is located on each ad. Give us as much detail as you can. We will investigate and clarify the situation. Actions we may take are: contact seller / buyer, have ad edited, cancel and remove the ad. We appreciate your help to keep our site clear of all dishonest activity.

• Use the contact form to Email us.

If you're not sure

Contact us anyway. We have a dedicated team to look into these matters and it's better to be safe than sorry. Email Us