Online Fraud Policy

We have zero tolerance for anyone undertaking dishonest or fraudulent activity on our site. We have systems and processes to detect and prevent fraud, misuse and other inappropriate conduct.

We review and assess all cases of suspected fraud, and we will report them to law enforcement authorities for investigation as we see fit. We fully co-operate with these authorities when they investigate and prosecute fraudulent activities.

We may also suspend, terminate or limit your access to our network at any time if you breach our Terms of Use.

Examples of fraudulent activity

Fraudulent activity includes, but is not limited to:

  • Any dishonest or fraudulent act
  • Forgery, falsification or alteration of any document, electronic file or account belonging to PuppyList or our network
  • Forgery, falsification or alteration of documents (for example: receipts, agreements, contracts, electronic files)
  • Forgery, falsification or alteration of a cheque, bank draft, or any other financial document
  • Misappropriation of funds, securities, supplies, or other assets
  • Improperly handling or reporting of money or financial transactions
  • Destruction, alteration, removal or inappropriate use of Tradingpost intellectual property, products or functionality
  • Any similar or related inappropriate conduct

Protecting Our Members

We take your privacy and protection seriously. We don't share your personal or financial information with third parties. Ever.

We vigilantly monitor the security of our website, and respond quickly to any report of fraudulent behaviour.

Here's a few ways we keep you safe:

  • PuppyList is a marketplace of Australian buyers and sellers - all members must reside in Australia.
  • Our policies and guidelines are based on the Australian Standard for Fraud and Corruption Control.
  • We use a range of fraud detection tools and stay informed about online fraud.
  • We actively work with law enforcement and government agencies to combat online criminal activities.

Reporting Fraud

If you suspect dishonest or fraudulent activity on our network, notify us immediately via email. You should not try to personally conduct an investigation into a suspected fraud. We will treat your report with absolute confidentiality.

The results of our investigations will not be disclosed or discussed with anyone other than those who have a legitimate need to know. This is important to protect the reputations of people or companies who have been suspected of fraud, but who have subsequently found to have been innocent, and to protect the organisation from potential liability.

It's important that you contact us as soon as you suspect there may be a fraudulent act on the site. It'll help us keep you and everyone else who uses the site safe.

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